01Acceptance of Terms
By accessing or using the BorderHQ website at borderhq.ai, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use this website.
These terms apply to all visitors, including those who browse without submitting any enquiry. Your continued use of the site constitutes your acceptance of any updated version of these terms.
02About BorderHQ
BorderHQ Pty Ltd (ABN to be confirmed) operates this website to provide information about its AI-powered customs software products and to receive enquiries from potential clients, partners, and government counterparts.
Nothing on this website constitutes an offer to sell or supply any software product or service. The website is a marketing and information resource only. All product purchases, deployments, and service arrangements are governed by separate commercial agreements entered into between BorderHQ and the relevant client organisation.
03Use of This Website
You may use this website for lawful purposes only. In particular, you must not:
- Attempt to gain unauthorised access to any part of the site, its underlying infrastructure, or any system or network connected to it.
- Use automated scraping tools, crawlers, or bots beyond reasonable, good-faith research use consistent with standard web indexing practices.
- Transmit or introduce malware, viruses, trojans, worms, or any other code designed to disrupt, damage, or interfere with the site or its users.
- Misrepresent your identity, affiliation, or authority in any contact form submission or other communication sent via this website.
- Use this website in any manner that violates applicable local, national, or international law or regulation.
- Engage in any conduct that could damage the reputation of BorderHQ Pty Ltd or interfere with other users' access to the site.
We reserve the right to restrict or terminate access to this website at any time, without notice, for conduct that we believe violates these terms or is otherwise harmful to BorderHQ, its clients, or other users.
04Intellectual Property
All content on this website — including but not limited to text, graphics, product names, logos, brand marks, SVG illustrations, design elements, and page layouts — is the property of BorderHQ Pty Ltd or its respective licensors. All such content is protected by copyright, trade mark, and other applicable intellectual property laws in Australia and internationally.
You may not reproduce, distribute, modify, adapt, publicly display, transmit, or create derivative works from any content on this website without prior written permission from BorderHQ Pty Ltd.
Fair use for the purposes of reference, quotation, or commentary — for example, in academic research, journalism, or professional reports — is permitted, provided that clear attribution to BorderHQ is included and the use is not misleading as to the source or nature of the content.
05Product Information
Information about BorderHQ's products — including BorderRev, Border360, BorderShield, and BorderSentinel — is provided on this website for general marketing and informational purposes only.
Product capabilities, specifications, feature sets, availability, and geographic coverage are subject to change without notice. Nothing on this website constitutes a warranty, representation, or guarantee of product performance, fitness for a particular purpose, or suitability for any specific regulatory or operational environment.
All product deployments and any related performance commitments are governed exclusively by the terms of the applicable commercial agreement between BorderHQ Pty Ltd and the relevant client organisation. In the event of any inconsistency between content on this website and a commercial agreement, the commercial agreement prevails.
06Contact Form Submissions
When you submit an enquiry via a contact form on this website, you represent and warrant that:
- The information you provide is accurate and not misleading.
- You are duly authorised to make the enquiry on behalf of the organisation you represent, where applicable.
- Your submission does not contain content that is unlawful, defamatory, or otherwise inappropriate.
We will endeavour to respond to genuine enquiries in a timely manner. We reserve the right not to respond to submissions we reasonably determine to be spam, unsolicited commercial communications, or otherwise inappropriate. Submitting a contact form does not create any contractual obligation on the part of BorderHQ Pty Ltd.
Information you provide in contact form submissions is handled in accordance with our Privacy Policy.
07Third-Party Links
This website may contain links to third-party websites and resources, including but not limited to LinkedIn and GitHub. These links are provided solely for your convenience and to facilitate further information.
BorderHQ does not endorse, control, or accept any responsibility for the content, accuracy, privacy practices, or availability of any third-party website. Accessing third-party websites through links on this site is entirely at your own risk. We encourage you to review the terms and privacy policies of any third-party site you visit.
08Disclaimer of Warranties
This website is provided on an "as is" and "as available" basis, without any warranty of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, BorderHQ Pty Ltd expressly disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Any warranty that this website will be continuously available, uninterrupted, timely, secure, or error-free.
- Any warranty that defects or errors in the site will be corrected.
- Any warranty that the site or the server that makes it available are free from viruses or other harmful components.
The information on this website is provided in good faith but is not guaranteed to be complete, current, or accurate at all times.
09Limitation of Liability
To the maximum extent permitted by applicable law, BorderHQ Pty Ltd, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, this website or its content.
This includes, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial or economic loss, even if BorderHQ has been advised of the possibility of such damages.
Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law, including any non-excludable consumer guarantees under the Australian Consumer Law.
10Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law principles.
Any dispute arising out of or in connection with these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia. If you access this website from a location outside Australia, you do so on your own initiative and are responsible for compliance with any applicable local laws.
11Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, applicable law, or the nature of the website. When we do, we will update the "last updated" date at the top of this page.
Your continued use of this website after any changes are published constitutes your acceptance of the updated terms. We encourage you to review this page periodically. If you do not agree to any updated terms, please discontinue your use of the website.
12Contact
If you have any questions about these terms or how they apply to your use of this website, please contact us: